QVC, the television-based home-shopping retailer, has put its 52,911-square-foot Chesapeake call center on the market. Its employees have been and will continue to work from home permanently.
The COVID-19 pandemic pushed Qurate Retail Group, which owns QVC, to rapidly shift to a work-from-home model, something that was in the works before the global health crisis that led to business closures and social distancing rules. The company’s entire U.S. Customer Service & Experience division, with few exceptions, will keep working from home indefinitely.
Qurate has about 18,000 workers across the United States. The company wouldn’t say how many people had worked at the Chesapeake location, saying only that a small number of on-site operations staff were affected by the shift. The company told workers about the permanent shift to work-from-home in July.
The office at 1553 River Birch Run North had once housed a large number of people. As of early